Terms & Conditions
Extras. information and recommendations
- Recommended proportion of 2 kg of gypsum per 1 liter of water
- Use gypsum grade G-10 and better
- A lubricant is recommended for working with plastic molds, without it it is much more difficult to get your product out of shape and a high probability of chipping and breaking.
- The name of the lubricant is "Separene". Lubricates the shape with a thin layer of brush
- Download link for 3D installation instruction file: click to download
Conditions, delivery and payment
- Our company sends products both on the territory of Ukraine and all countries of the world.
How long do you receive the forms after the order?
- When ordering in Ukraine - 1-3 days (New mail) and 2-5 days (InTime)
- When ordering in any other country - 12-18 days (UkrPochta -> state mail of the country of the buyer)
- Your orders are packed and processed at the New Mail Department every day from Monday to Friday at 13: 00-15: 00.
- The orders are sent every day (Mon-Fri) at 11:00 from the Novaya Pochta branch.
- If you made an order, for example, on Monday after 13:00 - send the package to you only on Wednesday at 11:00.
Form of payment
- When ordering in Ukraine
- Payment in the post office after the inspection
- Online payment with LiqPay PrivatBank
- When ordering abroad - Online payment with LiqPay PrivatBank, since we pay for shipping. The cost of delivery between countries is calculated individually and depends on the volume of the order.
- Payment by money transfer services: Western Union, RIA - transfer within 5 minutes.
- Payment by SWIFT transfer from card to card - crediting within 1-3 days.
- Forms with defects we change to similar ones. In the presence of traces of use, the goods can not be exchanged.
- On the surface of the molds, it is possible to have technological points (concave or convex) up to 2 mm in size necessary for the passage of air when forming plastic. This item is not a defect and can not be returned and exchanged. Eliminates very simply and quickly when grouting seams with finishing putty, followed by rubbing off the 0-go sandpaper..
- Be sure to open the forms and check for integrity when getting in the transport company. If you brought the forms home or to the office and found that during transportation the form is damaged - you will not prove anything to anyone.
- Received the goods in the branch of the transport company, opened, checked. If there are signs of a breakdown - they called a representative and drafted an act. Having this act you can demand from the transport company a refund.
- Order forms on the site https://shop.proforma.com.ua
- If you have any questions, the answers to which you did not receive here - contact our manager.